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Powerful Call Center Solutions

Products for maximizing and managing call center resources including Centrex ACD reporting software, telephone call recording equipment, workforce management software, music/messaging on hold systems.

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MIS for Centrex ACD Call Center
The VU-ACD/100 is a powerful Management Information System (MIS) for Centrex ACD. Real Time Statics & Extensive Reports. More
Call Center Recorder
Encore integrates the latest telephone and data call recording technology in a simple, reliable and affordable PC platform package. More
Online e-commerce store for call center products, headsets, small phone recorders, books. More
Queue Wait Time Announcer
CC Announcer is an ACD enhancement product that announces wait times to callers holding in queue for an agent. More
Music on Hold

Music & Messaging System for calls on hold. Works with Centrex applications & most PBX's. More

Agent Scheduling Software WFM
Optimize call center resources with forecasting and agent scheduling software. Designed for small and medium sized call centers. More
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